détails du poste

Cosmetics Associate / Beauty advisor - Estee Lauder Counter

Localisation VICTORIA, British Columbia, Canada
Catégorie Magasins
Date April 30th, 2021
Éducation Diplôme d'études secondaires (±11 ans)
Numéro de poste 210001Z5
Type de poste Temps partiel sans avantages sociaux
À distance No

description du poste

What This Position is All About In the role of a Beauty Advisor, you are a friendly, customer-focused individual who understands the importance and intricacies of being ready to serve the customer. As such, you have the understanding, skills and resources to deliver the optimal customer experience and in a performance driven culture you excel at executing the Customer Service Strategy and delivering results. Who You Are: - Act with customers in mind, possess great networking and relationship management - You go above and beyond your goals while supporting the goals of the team - You are a top performer and you elevate the performance of others - You have a clear vision of your goals and you have a good perspective on the business - Constantly looking for opportunities to improve the way things are done You Also Have: - Proven consultative skills to provide information, advice and guidance to customers on beauty products and services - A good knowledge of various beauty products and services available - Ability to conduct sit down makeup and skincare consultations and demonstrate application - Commitment to providing excellence in customer service - Full flexibility with schedule (including evenings and weekends) As The Beauty Advisor, You Will: - Initiate service consultations by asking open ended questions to learn the customer’s preferences and needs - Build long term partnerships and a client base through establishing and maintaining strong customer relationships, followup on satisfaction of purchases and notifying customers of up-coming events/promotions - Promote sales of the beauty products; provide information on new or existing products and services - Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers - Leverage Product Knowledge as a differentiating factor in the service experience (Consistently seek trend and product knowledge to act as an expert for customers) - Understand the competitive market amd ne aware of the trends and new products - Assist in the execution of special events, seasonal gift with purchase and holiday programs Your Life and Career at Hudson's Bay: - Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! - Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate - A culture that promotes a healthy, fulfilling work/life balance - Benefits package for all eligible full-time employees (including medical, vision and dental). - An amazing employee discount
Exigences : 
Excellentes aptitudes à la communication et au service à la clientèle.
Capacité d’établir des relations avec les clients, ses collègues et les fournisseurs.
Capacité de régler des problèmes et d’établir des priorités dans un environnement où tout évolue rapidement. 
Approche axée sur les résultats et désir de réussir dans un environnement où les associés sont rémunérés à la commission. 
Passion pour les produits de beauté et connaissance des tendances beauté.
Facilité à apprendre et sens marqué de l’organisation.
Souplesse d'horaire et disponibilité pour travailler le soir et la fin de semaine.

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