Job Details

Systems Analyst, Warehouse Systems

Location SCARBOROUGH, Ontario, Canada
Category Operations
Job Opened October 20th, 2021
Education Bachelor's Degree
Job Number 210006G4
Job Type Full-Time
Remote No

job description

Responsible for maintaining and providing recommendations to improve the warehouse management systems for the Bay.  The system analyst will also lead warehouse system implementation projects for the Bay’s supply chain & logistics operations throughout Canada.  This role will collaborate with the leadership teams, external vendors and consultants throughout the organization. 


  • Maintaining, supporting and upgrading existing systems as required e.g. inventory counts, reconciliations, new business set ups, etc.
  • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Conducting regular reviews of systems and generating reports on efficiencies and improvement areas.
  • Structuring and prioritising business requirements and communicating plans with stakeholders for review and approval
  • Troubleshooting technical issues and provide recommendations while mitigating risk.
  • Collaborating with all stakeholders to resolve issues and ensuring solutions are viable and consistent.
  • Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
  • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
  • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Prepares technical reports by collecting, analyzing, and summarizing information and trends.
  • Collaborate with supply chain & logistics stakeholders on continuous improvement opportunities


  • Minimum of 8 years experiences in project management or team lead supporting warehouse management system projects
  • Bachelor’s Degree or Post-secondary education in computer science or engineering is required
  • Demonstrated in-depth knowledge and experience with Manhattan WMOS or competing WMS solution
  • Experience in retail and/or Ecommerce fulfillment environments
  • Working knowledge of other non-WMS logistics systems and enterprise systems
  • Demonstrated strengths in IS or related project management and methodologies including planning and reviewing
  • Demonstrated ability to work collaboratively across multiple functions – internally and externally
  • Demonstrates a results based and adaptive leadership style with strong impact and influencing skills
  • Excellent communication capabilities and practices both oral and written
  • Highly flexible and adaptable

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance.
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount.


Thank you for your interest with HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.